Specielt for Epson

Epson have recently changed their policy in respect to compatible cartridges. When any cartridge becomes depleted and the message on your computer informs you that the cartridges are empty  

DO NOT CLICK "OK" to change the cartridges. If you do your printer is likely to start rejecting compatible cartridges. Press the cancel button and use the controls on the printer to change the cartridge.

Epson Cartridges are not recognised

1. Wipe the green Intelligence Chip on the cartridge that is not recognised. Ink cartridge recognition problems may be resolved by wiping the green Intelligence Chip with a dry, lint-free cloth or dry paper kitchen roll. Epson generally recommend not touching the green Intelligence Chip on the cartridge as it may cause ink cartridge recognition problems. Repeat this for any ink cartridge that was indicated as not recognised.

2. Check the chip contacts within the ink cartridge holder for any debris or dried ink and wipe with a lint-free cloth if necessary.

3. Check that the plastic at the bottom of the cartridge has been pierced. If this is not pierced, reinstall the ink cartridges.

4. Check that the cartridges are in the correct slots. This is confirmed by the coloured label guide, located on the printer.

5. Reinstall the cartridges into the ink cartridge holder in the correct order, matching the coloured label guide along the top of the ink cartridge holder.

6. Push the ink cartridge down firmly. It should click into place.

7. Repeat this for any ink cartridges that were removed.

 If the message still reappears, turn the printer off and then back on again. You may then get the usual Original Equipment Manufacturer (OEM) warning asking if you want to continue using a non-original cartridge. The warning message may include a declaration regarding warranty but, In our experience within the international printing industry, we have found that the cases whereby a non OEM product has caused physical harm to a printer are extremely rare. Simply click Yes and carry on with the normal printing procedure.